| Reviewer Name | Rating out of 10 | Review Details | Review Date / Time |
| IHateOrange | 1 |
What an awful service. Using it for a couple of weeks now, I get a very slow connection or no connection at all. Over ten minutes for 1mb of data. Online speed tests show an avarage of 2.5k a second download speeds, and that's if the connection hasn't died before the test can complete. This is with two bars of 3+G signal on a completely clean PC, a mile and a quarter away from Manchester city centre.
Buy this product for someone you don't like. Luckily, I got this product for testing, so I haven't had to pay for it. My deepest sympathy goes out to those of you that have.
| 29/09/2009 20:36:55 |
| ripped of orange customer | 1 |
We got this at the start of the year as broadband was limited in the Kempston/Bedford area at that time. However, Orange reception is rubbish. Its slow, takes ages and ages to load pages. We're stuck with an 18 month contract and can't wait for the end of it.
BT have finally pulled their fingers out and we can now get independant isp's. Hello AOL 1 month contract wireless broadband and GOODBYE Orange (when their over long contract ends next year). Steer well clear of them at all costs.
| 12/09/2009 15:38:49 |
| Naveen | 1 |
Useless product...even more useless experience with the orange retailer..I bought this product in Nottingham and I stay very near the city centre....I was promised that if I was not happy with the performance I could return within 14 days....however they nicely documented in the contract 14 day coverage return...I am getting GPRS speeds when the site says 3G+ coverage....on top of that the connection drops everytime it switches between GPRS and 3G.....I take it back and they plainly refuse to return it. Lucky that i did not disconnect my Vodafone contract...am stuck with it...took a 30 day rolling contract so the loss is limited to 60 GBP as have got my contract cancelled.
Do not go by what the salesman says...they do not know a thing about what they are selling and they know that any one who comes is in for a nasty surprise....so will give you all sorts of stories with no intention of backing their promises.
| 29/04/2009 22:36:07 |
| Adam | 1 |
Got one of these last month. Very poor reception, Seems to pick up 3g when first connected but this soon drops out and this causes everything to come to a stuttering halt. Have found Orange very unhelpful. Now in a position where the product is unusable but we still have to pay £100 over the coming year! Rubbish, stay well away
| 24/04/2009 17:15:49 |
| Paul | 8 |
I have been using the Option Icon 225 for 2 months now. I use it in 2 loactions mainly, both have a good 3G signal. As a result the speed of my connection is excellent. Speed tests show between 1.5 and 3Mbs depending on the time of day.
There have been very few dropped connections in this time, so reliability has been pretty good too.
Couldn't have been easier to install - I had the dongle delivered by courier and I was online within 10 minutes (quick call to Orange to get the required sim updates).
At 3gig per month I think the FUP is a bit low, hopefully they will increase this in due course.
Paul.
| 24/04/2009 11:30:18 |
| Steve | 9 |
Got one of these last month. Have used it in several places around Herts and North London. Seems to work pretty well, speed is always fast enough for decent usage of outlook and general browsing. Recommended.
| 17/04/2009 11:57:04 |
| Phil Ramsey | 1 |
Review date Nov 2008.
I live in Sunderland and the signal is weak to non-existant. If I do get connected the speed is way slower than even 56K dial up, so slow that anti virus software times out during updates. It is absolutely useless and quite a disgrace.
I have tried to quit the service but after spending a lot of money ringing Orange customer service (mobile number only) I have had excuse after excuse, masts down etc. In the end when i asked to cancel the contract they wanted virtually the same amount of money as my remaining 14 months premiums. Charming people.
Avoid this awful, rip-off product.
| 18/11/2008 17:22:16 |
| Allan | 1 |
Despite being told in the shop that I am in an area with good coverage, the signal ranges from low to very low. This makes using youtube impossible. I'll take it back and look at the situation in a years time, until then it's the library for me.
| 22/10/2008 05:52:27 |
| David Gordon | 1 |
We use Orange as our small business mobile network provider in London. Because of our association with Orange, we turned to them for mobile HSPDA broadband. The four Option Icon 225 USB modems arrived and, after setting them up, we were astonished to find them to be slower than a 56k analogue dial-up. We have carried out Speedtest.net tests on all four and here are the results: Inside our Nothwest London single-storey building, download speed
6 kbps (yes, that's 6 KILObits per second) and no upload speed that could be registered. Outside on the street, download increased to 12 kilobits per second and an upload speed of 3kbps. All this is within 5 miles of London's Oxford St. While outside in Tralagar Sq., we managed 98kbps and lost connection before we could carry out the download test. We had to give up on the download test after too many attempts to get a connection. We are paying over ?60 per month for these devices alone with a measley data limit of around 2GB over all 4 devices (which is a joke in itself as we are never likely to reach this limit at these speeds). My advice to anyone contemplating buying Orange's "Business Everywhere" service is AVOID AVOID AVOID AVOID at all costs. They have the effrontery to taut speeds of 7.2Gbps when in fact, our experience is around a millionth of this theoretical maximum. Such dreadful performance make the devices completely unusable and the speed discrepancy cannot be explained by citing "atmospheric or interference conditions" or by claiming an isolated defect in the hardware especially when we compared all four devices at the locations referred to using different up-to-date laptop models rinning XP Pro. The Orange Business help centre staff are pleasant enough, but largely haven't got a technical bone in their bodies. As our technical inquisition got too hot for them, they resorted to corporate scripts involing the repition of such phrases as "atmospheric variations". Take my advice and avoid these immature technologies for a few more years. I do believe that touting speeds in the gigabits in promotional material is nothing short of an elaborate swindle perpetrated on the honest public when the senior management must know that the vast majority of users will experience speeds that are nothing short of unusable. I have given a rating of 1 out of 10 simply because there is no option to give a Zero, but zero is what I want to give Orange Business Everywhere mobile broadband.
| 01/07/2008 15:53:36 |
| country dweller | 8 |
BT connection poor, disrupted service, long line issue. Orange mobile..great..a connection at a reasonable speed all the time. Happy user!
| 25/06/2008 23:03:00 |